FREE SHIPPING on orders shipping to any destination within the continental United States on in-stock items!
In-stock items are dispatched within 7-10 business days from the date of placing the order. Standard Ground Shipping is offered without any extra charge on all orders to destinations within the US. We will keep you informed on the shipping status with a Tracking Code and ensure that you receive your order in 7-10 business days from the date of dispatch.
CUSTOM ORDERS AND LEAD TIMES
The lead times for delivery on all backordered items and custom orders is estimated 16 – 18 weeks for delivery from the date of placing your order. Please note timelines are tentative due to current logistical delays. We will keep you updated on the flow in real time throughout the process and do our best to ensure a timely delivery.
For additional shipping requirements and special requests, please reach us at firstname.lastname@example.org or chat with us on WhatsApp.
Please note all sales are final. Due to the nature of the items and extensive packaging requirements, we unfortunately cannot accept returns at this time.
We want you to have the best experience with us and enjoy the items you shop with us.
If item is damaged upon arrival, please inspect item upon delivery. If damage is noted, accept delivery and sign off with the carrier “damaged upon arrival”, and take photographs of the said receipt along with the product in vicinity.
If an item is structurally damaged and completely unusable, take photos & contact us. Exchange/replacement or store credit would be provided after reviewing the state of damage of the product. Do not refuse undamaged items, you are responsible for all redelivery costs, including but not limited to storage fees.
Photographs must be clear and attached to your claim within (3) calendar days
For any questions or clarifications on the specs prior to purchase, please reach us at email@example.com or chat with us on WhatsApp.